Since pivoting to an enterprise software and cybersecurity company, we have received questions about our plans to provide ongoing support for BlackBerry 7. In , we committed to providing at least two more years of support for BlackBerry 10 and at least two years of BlackBerry network access for BBOS devices. On January 4, , devices running on these service offerings through either carrier or Wi-Fi connections will no longer reliably function, including for data, phone calls, SMS and functionality.
At the time of termination of services, devices running BlackBerry 7. These devices will lack the ability to receive over the air provisioning updates and as such, this functionality will no longer be expected to reliably function, including for data, phone calls, SMS and functionality. When personal information is no longer necessary or relevant, BlackBerry will delete, destroy, erase, or anonymize your data. Immediate requests to remove your data may made by emailing the privacyoffice blackberry.
Consistent with good business practice, BlackBerry continues to evolve our controls, schedules and practices for information and records retention and destruction which apply to your personal information. For more information, please see the BlackBerry Privacy Notice. Prior to the EOL date, users of BlackBerry hosted email addresses or using email redirection for these addresses, will need to move to a new email address.
Customers will need to move to new devices. Please contact your carrier of choice for more information about what devices and plans are available.
Customers with BlackBerry hosted email addresses, or receiving redirected mail sent to a BlackBerry hosted email will need to move to a new email address. The BlackBerry sales team is eager to assist Enterprise Customers and will work to provide them with attractive pricing on the software. BlackBerry 7. BlackBerry Learn how to import or export password records. What services will be terminated and what will be impacted?
Below is a list of devices, software, applications and service offerings that are affected:. By continuing to use this site you accept our use of cookies. Consumer Products Smartphones.
Services Overview. Financial Services Banking Insurance. Professional Services Legal. Healthcare Healthcare Providers Life Sciences. Consumer Industries Retail. Support Overview. Product Information Documentation and Manuals.
Contact Us. For BlackBerry 10 smartphones. Update on the web. Download BlackBerry Link.
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